Real Businesses.
Real Results.

During peak season, the office phone rang nonstop. But with technicians on the road and only one receptionist, over a third of calls went to voicemail.

Leads waited 4+ hours for a callback. Many never called back — they just Googled the next HVAC company. Technicians got double-booked because scheduling was done on a whiteboard.

We deployed an AI receptionist that answers every inbound call and text message — 24/7, including weekends and holidays.

The system qualifies each lead (service type, urgency, location), asks preliminary diagnosis questions ('Is the unit making noise? When was it last serviced?'), and books the right technician directly into the dispatch calendar.

Follow-up texts go out automatically: appointment confirmations, day-before reminders, and post-service review requests.

Mechanics were spending too much time on the phone and computer instead of turning wrenches. Customer intake was disorganized — missing vehicle info meant repeat calls and confusion.

Parts ordering was manual: a mechanic would look up a part, call 2-3 vendors, compare prices, and place an order. This ate up hours every day and led to frequent ordering mistakes.

We built a three-part AI system. First, an intake bot on the website and phone that captures vehicle make, model, year, mileage, and symptoms — structured and ready for the mechanic before the car arrives.

Second, a parts lookup agent that queries vendor databases, returns SKUs, prices, and ETAs, and flags the best option. No more phone calls to suppliers.

Third, a scheduler that syncs appointments to the shop calendar, estimates job duration, and sends customers automatic text updates on their vehicle status.